Job Details

Arizona Community Physicians, P.C.

Job Title: Population Health Specialist

Job Summary

Performs selected clinical and administrative duties that support patient care and clinical operations.

Minimum Qualifications

Education: High school diploma or equivalent. Successful completion of accredited Medical Assistant program.

Preferred Experience/Qualifications: Five years of experience as a Medical Assistant in a primary care setting.

Other Qualifications: Preferred - knowledge of clinical quality metrics, motivational interviewing and patient education techniques. Proficient use of Microsoft Excel.

Responsibilities

Administrative:

Demonstrates thorough knowledge of ACP policy and procedure in performing population health duties. Population health duties will support Care Coordination team, including administrative functions of confidential medical record review, continuum of care referrals, patient education, and other outreach efforts involved in Care Coordination and Chronic Care Management.

Technical:

Demonstrates competency in carrying out prescribed treatment plan and monitoring patient’s condition. Demonstrates competency in utilizing EHR software relating to patient care, and office equipment to include computer, printers, fax machine, photocopier and telephone system. Understands basic PC windows applications including Word and Excel.

Customer Service:

Promotes excellence in internal and external customer service, emphasizing compassion, responsiveness, respect and courtesy. Uses active listening skills to provide superior patient care and ensure patient satisfaction.

Teamwork:

Works harmoniously and professionally with others, demonstrating a commitment to achieving common goals. Willingly shares knowledge and serves as a team resource.

Attendance:

Accurately records arrival/departure times and hours worked. Adheres to established ACP attendance policies.

Appearance:

Maintains personal grooming and hygiene consistent with ACP policy.

Physical Requirements and Working Conditions

During an 8-hour day will typically spend six hours sitting in continuous periods of 60 minutes or more, viewing a PC monitor and utilizing a computer keyboard. Uses telephone for prolonged periods while performing clerical duties. Frequent walking and standing. Occasional lifting, bending, stooping, walking or standing with up to 20 pounds (boxes of paper or records, office equipment).

The intent of this job description is to provide a summary of the major duties and responsibilities performed by individuals in the job title. Individuals may be required to perform additional job-related tasks as needed.