Job Details

We are looking for dedicated hard working individuals that would like to learn the ins and outs of running a small business. There is also plenty of growth opportunity.

• Better opportunity than working at other Pack & Ship stores!
• Learn how to work with customers and do diverse tasks
• Great Resume Builder
• Start Immediately!

There are 3 locations where we are currently hiring:

• 4768 Broadway, New York NY 10034 (Inwood)
• 185 West 231st Street, Bronx, NY 10463 (Kingsbridge)
• 163 Amsterdam Avenue, New York, NY 10023 (Upper West Side)

Essential Duties and Responsibilities Include (but not limited to):

• Providing outstanding customer service is a must
• Performing & supervising opening & closing procedures
• Motivating, training and developing new center associates
• Following up with claims, vendor, and customer issues
• Problem solving
• Developing Marketing materials (Using our Marketing help center)
• Ensuring that center achieves its targeted revenue projections
• Maintaining Mailbox holder system
• Forwarding mail for Mailbox holders
• Assisting in Inventory, Accounting, & Billing issues

Other duties will include (but not limited to):

• Greet customers in a friendly manner;
• Determine customer needs, and how to exceed their expectations
• Assisting customers with packaging and shipping of items
• Operating photocopy, faxing, binding and laminating equipment
• Ringing up sales on Point of Sale System
• Tracking customer packages
• Maintaining the overall appearance of the store
• Receive, sort and place mail in mailboxes accurately
• Pack contents for shipping using established procedures and products.

IDEAL candidate will possess the following:

• Fluent in Spanish & English
• Customer Service / Retail Experience
• Excellent verbal and written communication skills
• Presentable appearance
• Self motivated & requires little supervision
• Basic Computer skills such as MS Office, Windows, Adobe Suite
• Prior copy center experience a plus
• Ability to lift 50 lbs
• Ability to stand for extended periods of time

The UPS Store, the nation’s leading franchisor of business and postal services has excellent opportunities for full time team members in a fast-paced environment.

The UPS Store, a UPS company, is the world's largest franchisor of retail shipping, postal and business service centers. The UPS Store centers comprise more than 5,000 independently owned locations around the world, providing convenient, value-added business services.