Job Details

We are a wholesale bakery providing Bay Area food professionals with artfully baked goods of the highest quality. As our company is experiencing rapid growth, we seek a full-time Customer Service Representative to join our team. The candidate must be responsible, organized, be able to multitask and complete tasks in a timely manner, have good communication and interpersonal skills, be willing to learn, and be a team player.

Responsibilities:

• Take orders by phone, fax, & email
• Input orders to a computer program
• Prepare spreadsheets, filing
• Deal with customer inquiries and resolve problems
• Research

Qualifications:

• Excellent Communication and Customer Service Skills
• Ability to multi-task while maintaining accuracy and efficiency
• Attention to detail
• Ability to function with little supervision
• Knowledge of food and baking a plus
• Resourceful problem solver
• Must be able to work one weekend day per week with the flexibility for overtime
• Computer literate(Excel preferred)
• Fast learner
• Project Leading Experience

Job Type: Full-time

Experience:

• Customer Service: 2 years

Required work authorization:

• United States