Job Details

Job Title: Network Administrator

Department: CBBC Information Technology – 330 E Broadway Ave. Maryville, TN 37804

Reports to: Information Technology Manager

FLSA Status: Non-Exempt

Shift: As assigned; typically, 8:30am – 5:00pm Monday through Friday with occasional extended and weekend hours.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Date Updated: July 2025

Description:

Work with CBBC Bank’s network integrators to…

1. Install and configure network hardware and software, including routers, firewalls, and switches.
2. Create and manage network users, user environments, directories, and security protocols to ensure authorized access.
3. Maintain, repair, and upgrade network and server systems to ensure reliability and performance.
4. Monitor network performance to identify issues and make necessary adjustments to optimize functionality.
5. Identify network issues and develop innovative solutions to resolve them promptly.
6. Protect networks from unauthorized users through physical and technical means, ensuring data integrity and confidentiality.

Knowledge Required: Clear understanding of network infrastructure, protocols, and security measures. Ability to troubleshoot and resolve network issues efficiently. Excellent verbal and written communication skills to collaborate with team members and other departments. Knowledge of bank software provided by Jack Henry and associates is a plus.

Ability Required: Ability to read, write legibly and write business correspondence. Ability to effectively present information and respond to questions from fellow associates and the occasional bank customer. Professional telephone voice/presentation and etiquette. Ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to greet and interact with customers and the ability to be versatile in a changing environment.

Skills Required: Advanced skill in Microsoft Word, Excel, and Outlook; Microsoft Access is a plus. An understanding of IBM iSeries applications is required. Skills in organization, time management and the ability to prioritize are a must.

Education and/or Experience: Associate degree or equivalent from two-year college or technical school; or two years’ experience and/or training; or equivalent combination of education and experience.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing these duties of this job, the employee is regularly required to sit, talk, or hear. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environmental characteristics described herein are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in this environment is minimal.

This role is crucial for ensuring that the CBBC Bank’s network operates smoothly and securely, supporting overall business operations and productivity.