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Customer Service Professional

Standard

Kelly

Columbia, SC

Job Type

Full_Time

Salary

13USD - 18USD per hour

Posted Date

June 18, 2025

Job Description

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Call Center Professional to work at a premier client in Columbia, SC. With us, it’s all about finding the job that’s just right.

Salary/Pay Rate/Compensation: $13-$18

Why you should apply to be a Call Center Professional:

• Gain experience with a reputable company known for its commitment to customer satisfaction.

• Access to ongoing training and opportunities for career advancement.

What’s a typical day as a Call Center Professional? You’ll be:

• Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.

• Accurately documents inquiries and initiates or processes adjustments.

• Performing research as needed to resolve inquiries and documenting all interactions accurately.

• Responds to, research and/or assists with priority inquiries and special projects as required by management.

• Coordinating with other departments to address and resolve customer issues, while assisting with priority inquiries and special projects as required by management.

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent.

• Have experience with at least 1 year of claims processing and customer service experience, or a Bachelor's Degree in lieu of work experience.

• Possess excellent verbal and written communication skills, along with strong human relations and organizational abilities.

• Are able to handle high-stress situations with good judgment and discretion, especially when dealing with confidential information.

• Are able to work onsite at the client company.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Call Center Professional today!

Company Description

Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.

Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Company Description

Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.