Job Details

Department: Sales | Reports To: Director of Sales

$25.00-$27.00/hr

At American Power Systems (APS), we power mission-critical infrastructure—literally. We’re looking for a Sales Coordinator to be the operational backbone of our sales team. 

Essential Duties:

Sales & Quote Process Coordination – 35%

• Track quotes and proposals in QuickBase; ensure quote records are complete and current.
• Assist sales personnel in confirming accurate pricing for quotes using internal pricing files and approved resources.
• Monitor quote status and escalate as needed per company requirements.
• Assist Customer Service by following up internally if required backup documentation (e.g., PO, signed quote, credit approval) is missing from the QuickBase record after an order is received.

Documentation & System Accuracy – 20%

• Review and support up-to-date customer, quote, and order records in QuickBase
• Run and distribute sales reports (e.g., quote status, backlog, conversion activity) as needed for internal use and vendor communications.

Administrative Sales Support – 20%

• Support sales personnel with administrative tasks such as preparing quote documentation and updating quote files and status.
• Monitor internal communication channels for quote-related tasks.
• Track and assist with credit approvals, past-due account flags, new customer setup, and credit card payment entries.
• Maintain organized access to pricing reference materials, line cards, and other sales resources.

Internal Coordination & Delivery Status – 15%

• ·Act as the primary point of contact for sales personnel with delivery date or material availability questions.
• Investigate delivery timing by reviewing QuickBase and coordinating with Customer Service as needed.
• Support internal communication between sales, service, and operations to support smooth job handoffs and customer order processing.

Sales Marketing Support - 5%

• Coordinate the development, shipping, and deployment of trade show materials to APS offices and events.
• Maintain the trade show calendar and help schedule show staffing.
• Assist in the preparation or update of marketing materials such as line cards, pitch decks, display banners, and website content as needed.

Other Duties - 5%

• Perform other duties as required.
• Keep current on company platforms, training, expenses, and calendars.

Relevant Work Experience:

Sales Support or Coordination Experience

• Prior experience supporting a sales team with tracking quotes, processing proposals, and managing customer communications.
• Familiarity with tools such as Salesforce, QuickBase, or similar CRMs to manage pipelines and customer activity.

Customer Service or Account Management

• Hands-on experience interacting with customers, responding to inquiries, providing updates on order status, and coordinating delivery timelines.
• Experience ensuring customer satisfaction through timely follow-up and clear communication.

Cross-Functional Collaboration

• History of working closely with internal departments (sales, service, operations, supply chain) to ensure smooth project execution and order fulfillment.
• Proven ability to coordinate logistics and service scheduling, especially for complex or high-value clients such as those in telecom, utilities, or data centers.

Administrative and Operational Support

• ·Experience managing documentation, handling purchase orders, scheduling appointments, and monitoring shared inboxes or internal communication systems.
• ·Exposure to pre-sales and post-sales workflows, supporting quote creation and customer onboarding.

CRM and Reporting Proficiency

• Previous roles where maintaining accurate CRM records, generating pipeline or backlog reports, and tracking sales activity were key functions.
• Strong attention to detail with a track record of keeping data clean, up-to-date, and actionable.

Event and Pricing File Support

• Experience supporting trade show logistics or maintaining pricing documentation is a plus.

Our mission at American Power Systems, LLC is:

“Long-term relationships, not short-term wins.

We seek to earn partnerships with our employees, customers, and suppliers. We do this by providing quality DC products and services in a timely fashion, and at a fair market value.

Team success, not individual credit.

We focus on serving internal and external customers in a collaborative environment that is responsive, respectful, and supportive. Individuals will be recognized and compensated for their contribution to team success.

Humor and humility, not taking ourselves too seriously.

We are committed to professionalism and doing excellent work together. At the end of the day, its important to have times of shared laughter.”

Company Culture at American Power Systems

You will work with supportive, helpful people who want to collaborate on solving our customer’s challenges. Our people drive our business, and they operate in a trusting environment.

Why should I work at American Power Systems?

• Paid weekly- payday is every Friday
• 9 Paid holidays
• Paid on-the-job training

Employee Benefits

• Employee health insurance: Medical & Prescription Drug, Dental, Vision
• Voluntary Vision Buy-Up Plan
• Employer Paid Basic Life & AD&D Insurance
• Voluntary Additional Employee Life Insurance
• Employer Paid Short-Term Disability
• Employer Paid Long-Term Disability
• Employee Assistance Program
• 401(k) match and Safe Harbor Employer Contribution
• Up to 96 hours of Paid Time Off
• Christmas Bonus