Remote Benefits Customer Service Representative
Standard
A-Line Staffing Solutions

San Diego, CA


Category

Business

Job Type

Full_Time

Salary

17.25USD per hour

Posted Date

July 17, 2025


Job Description

Job Description

Job Description

A-Line staffing is hiring for a Remote Benefits Customer Service Representative in San Diego, CA

If interested APPLY NOW for IMMEDIATE consideration.

Benefits Customer Service Representative Details

  • Location: MUST live within 2 hours of San Diego, CA 92108 – on site 1st day before going remote
  • Required to come in for meetings or major projects
  • Payrate: $17.25/hr+ - depending on bilingual status
  • Required Availability: Mon-Fri only, hours vary 6a-6p, 32 to 40 hours per week, possible OT. Might need to be available from 5:30a-8p

Benefits Customer Service Representative Job Description

  • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message
  • Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.
  • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
  • Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon
  • Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member

Benefits Customer Service Representative Requirements

  • Must have High School Diploma or GED
  • Looking for any various experience, preferably in Customer Service or Call Center
  • Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French)

Please click to apply now! Austin Faris or an A-Line Team Member will reach out to you as soon as possible! Email your resume to afaris@alinestaffing.com

Ad Information

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System Information

July 18, 2025 10:45

July 19, 2025 08:46

July 19, 2025 08:46