Job Details

Job Title: Medical Front Desk Receptionist

Location:

Rogers, AR

Position Type: Full-Time

About Us:

Our clinic is a dynamic and patient-focused practice dedicated to providing comprehensive family healthcare services. We are seeking a friendly and organized Medical Front Desk Receptionist to join our team and contribute to a positive patient experience.

Job Description:

The Medical Front Desk Receptionist will be the first point of contact for our patients. This role is crucial in ensuring smooth operations and providing excellent customer service. The receptionist will manage appointments, handle inquiries, and support the administrative tasks of the clinic.

**Key Responsibilities:**

- Greet and check-in patients with a welcoming and professional demeanor.

- Schedule and confirm appointments using our electronic health record (EHR) system.

- Answer phone calls and respond to patient inquiries in a timely and courteous manner.

- Verify patient information and update records as needed.

- Collect co-pays and manage billing processes efficiently.

- Ensure the waiting area is clean, organized, and stocked with necessary materials.

- Coordinate with medical staff to streamline operations and improve patient flow.

- Assist with other administrative tasks as required.

**Qualifications:**

- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.

- Previous experience in a medical office or customer service role is preferred.

- Proficient in using computer systems and EHR software.

- Strong organizational skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to handle sensitive information with confidentiality and professionalism.

**Benefits:**

- Competitive hourly salary

- Opportunities for professional development