Job Details

About Us

We are seeking a friendly and organized Nail Salon Receptionist to join our team at Precious Nails and Spa. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth salon operations. If you have excellent customer service skills and a passion for the beauty industry, we’d love to hear from you!

Key Responsibilities

• Greet clients warmly and ensure they feel welcome.
• Manage appointment scheduling and ensure an efficient flow of services
• Answer phone calls and respond to inquiries about services, pricing, and availability.
• Process payments and maintain accurate transaction records
• Keep the reception area tidy and organized.
• Assist with inventory management and restocking supplies as needed.
• Provide information about services and promotions to clients.
• Collaborate with nail technicians and other staff to ensure smooth daily operations.
• Handle client feedback and resolve any issues in a professional manner.
• Help capture content for social media

Qualifications:

• Previous experience in a receptionist or customer service role, preferably in a beauty or wellness environment.
• Strong communication and interpersonal skills.
• Proficient in basic computer software and salon management systems.
• Ability to multitask and remain calm under pressure.
• A positive attitude and a passion for customer service.
• Knowledge of nail services and trends is a plus, but not required.

Benefits:

• Competitive salary.
• Free manicure and pedicure.