Job Details

Enterprise Solutions is seeking a motivated IT professional to join our team. This applicant must have excellent organizational skills, be detail-oriented, have an ability to handle multiple priorities, a solid understanding of systems and networking is a plus. Our IT Support Specialists are responsible for documenting, maintaining, upgrading and/or replacing hardware and software systems. The ideal candidate for this position will have technical experience and the ability to interact with users in a professional demeanor over the phone and in-person.

Great opportunity for military veterans with IT MOS's looking for their first job after the military!

Responsibilities

• Manage the deployment of new and existing workstations and necessary peripheral devices.
• Maintain PC-based applications, including routine assistance and troubleshooting.
• Maintenance and management of PC hardware and IT inventory.
• Remote and desk-side incident management of workstations and necessary peripheral devices.
• Provide technical support and corrective procedures for users via telephone and email.
• Communicate problems or issues with various systems to their respective vendors and assist in the resolution.
• Serve as the technical liaison by reviewing and analyzing technology issues and solutions.
• Assist with special projects and duties as required.

Requirements

• Candidates with 2+ years’ experience in Information Technology will be considered first.
• Strong analytical troubleshooting and problem-solving skills are required.
• Proficiency and experience with all Microsoft Office applications.
• Experience with Active Directory and Windows based Operating Systems.
• Strong attention to detail and ability to maintain confidentiality.
• Professional appearance and attitude.

* EOE/M/F/Vet/Disabled