Job Details
DME Customer Service Representative
StandardBoca Medical Supply
Boca Raton, FL
1307 W Palmetto Park Road
Category
Business
Job Type
Full_Time
Salary
Not specified
Posted Date
June 18, 2025
Job Description
Job Description
Boca Medical Supply is seeking a Durable Medical Equipment Billing Customer Service Representative to join our growing organization. The ideal candidate is a self-starter, ambitious and reliable individual with an expensive background in DME billing. Our patients are our top priority! candid Employees are expected to always conduct yourself in a professional manner and have a positive attitude
Shift is M – F 9:00 AM to 5:30 PM
Duties and Responsibilities
- Answer Phones
- Start Patient Charts
- Insurance verification Prior Authorization.
- Confirm Medicare / Insurance eligibility.
- Verify coverage guidelines are met.
- Patient Order Entry.
- Doctor Office follow-up
- Process Private Rentals
- Order Confirmation
- Complete Customer Satisfaction Surveys
- Chart Reviews
- Scan documents and attach to Patient’s File
Skills and Qualifications
- Associate degree or Bachelor’s degree.
- Prior DME BILLING Customer Service experience
- DME Billing software knowledge/familiarity
- Experience with Durable Medical Equipment, Supplies, Orthopedic Bracing and Compression Garments.
- Extensive knowledge of the industry, and Medicare Guidelines for Medical supplies and equipment.
- Ability to read and understand LCD guidelines.
- Must be efficient with automated office equipment including computers, calculators, phones and scanners and copiers.
- Excellent customer service skills and comfortable speaking on the phone with physicians and patients.
- Good working knowledge of English both verbal and written
- Must have the ability to multi-task in an ever-changing environment that can be stressful attimes.
- Possess good interpersonal skills; ability to work independently and as part of a team.
- Computer literacy in standard office applications; i.e. Windows, MS Word, Excel; ability to learn and master industry specific software applications.
- Must have good listening, problem solving, critical thinking and analytical skills.
- Adapts to stressful situations and demonstrates multi-tasking capabilities when dealing with frequent changes in an ever- evolving work environment.
- Supports the company culture within the organization by adhering to policies, practices and theCompany’s mission statement.
Medical Supplies and Durable Medical Equipment Supplier. We carry a wide variety of supplies including Orthopedic Bracing, Compression Garments, Post Mastectomy supplies, Durable Medical Equipment, Sleep Apnea Supplies, Catheter Supplies, Ostomy, Orthopedic Braces, Pneumatic Compression Pumps, Urological Supplies.
Visit our website at BocaMedicalSupply.com
Company Description
Ad Information
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Standard
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System Information
July 17, 2025 23:47
July 19, 2025 08:46
July 19, 2025 08:46
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