Job Details

We are seeking a dedicated and enthusiastic individual to join our team as a Dog Boarding and Grooming Receptionist. As the first point of contact for our clients, you will play a vital role in providing exceptional customer service and ensuring a positive experience for both pet owners and their furry companions. This position requires a passion for animals, excellent communication skills, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet clients and visitors warmly, providing a friendly and welcoming atmosphere.
• Schedule appointments for dog boarding, grooming, and additional services, ensuring efficient coordination of daily operations.
• Collect and record accurate information about pets, including medical history, dietary requirements, and special needs.
• Maintain client records and update necessary information in the database.
• Provide detailed information about services, pricing, and policies to clients, answering any inquiries they may have.
• You will be trained on other aspects as well.

Qualifications:

• High school diploma or equivalent.
• Strong communication skills, both verbal and written, with the ability to engage effectively with clients and team members.
• Excellent organizational skills and attention to detail to manage multiple tasks and prioritize accordingly.
• Proficiency in using computer systems, including appointment scheduling software and databases.
• Ability to handle challenging situations with patience, empathy, and professionalism.
• Flexibility to work weekends, holidays, and occasional evening shifts as required.

If you are passionate about working with dogs, providing exceptional customer service, and contributing to the well-being of pets, we invite you to apply for the position of Dog Boarding and Grooming Receptionist.