Job Details

Are you looking for a Service Manager position with a stable company? This company prides itself on providing high-quality customer service and resident satisfaction. Benefits include medical, dental, and vision. This Service Manager will assist with supervising and training staff alongside the Community Manager.

Duties Include:

• Keep precise records of preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, and ongoing work.
• Organize and maintain the maintenance shop, keeping an accurate inventory of equipment, tools, and supplies.
• Schedule and conduct regular safety meetings with staff, ensuring compliance with safety standards and immediately addressing any unsafe conditions on the property.
• Verify that all contracts, scopes of work, and insurance requirements are fulfilled before work begins. Oversee the project and authorize payment upon successful completion.
• Research, recommend, and hire maintenance contractors and vendors as needed, overseeing their work to ensure quality and compliance.
• Hire, train, motivate, coach, develop, supervise, and, when necessary, discipline or recommend termination of staff to meet the property’s operational goals.
• Oversee and participate in the on-call rotation to ensure 24-hour emergency maintenance service and prompt response.
• Manage recordkeeping and reporting on a daily, weekly, and monthly basis.
• Report all major repair needs and requisitions to the manager before any funds are spent.
• Assist in developing, planning, and implementing the maintenance department budget, tracking overall financial performance.

Requirements:

Experience is residential property management

Experience in plumbing, HVAC, carpentry, and locksmithing

Valid Driver's License/Proof of insurance

Availability to be on call

Experience with Microsoft Office