Job Details

Full Job Description

We are looking for a Notary Public Associate responsible for delivering world-class customer service to all retail customers.

The Associate receives and processes packages for shipment, prepares files for printing, assists customers with notary service, opens mailboxes for potential customers, and operates point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options.

The Associate exhibits confidence by knowing best practices respective to the industry. The ideal sales associate will have retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, a professional appearance, and a fast learner who makes an effort to learn all aspects of the business.

• The UPS Store is a franchise that is locally owned and operated. We are not employees of United Parcel Service (UPS).

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an appropriate manner and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.
• Maintains a positive demeanor and energy while helping a high volume of customers.

QUALIFICATIONS

• Prompt, reliable, and responsible
• Strong computer skills, including Microsoft Office and Adobe Suites
• Able to operate independently and be self-driven to complete tasks
• Excellent written and verbal communication skills
• Able to lift 50 pounds
• Open to attaining a Notary license
• Ability to cross-sell and up-sell

BENEFITS

• Advancement opportunities - ability to grow within the company (great resume builder)
• Daytime hours
• Company-paid Notary certification
• Paid training

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Schedule:

• 8 hour shift & 4 hour shifts
• Day shift, morning & afternoon
• Monday to Friday
• Weekend availability

Work Location: Walnut Creek

Job Description:
- Help our customers with all business services
- Packaging and shipping
- Printing/copying documents
- Notary/Live scan fingerprinting
- Sorting mail
- Faxing
- Mailbox services
- Binding/laminating
- Stocking merchandise

Must Have Specific Requirements:

- Enjoys working in a team
- Friendly and engaging with customers
- Able to learn all the different services we offer
- Working knowledge and proficiency in Computers
- Able to lift 25-50 lbs.