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Customer Service Receptionist

Standard

Summit Auto Glass

Eagle, ID

335 South Edgewood Ln Suite 110

Job Type

Full_Time

Salary

15USD - 17USD per hour

Posted Date

June 17, 2025

Job Description

We are seeking a Customer Service Receptionist to join our team! You will be responsible for answering phone calls and emails to help customers by providing product and service information.

Monday through Friday, 8-5

Starting pay is $15-17/hr. DOE

After 60 Days will be eligible for a pay increase based upon performance.

Responsibilities:

Answer Phone calls, respond to emails
Help Customers with insurance claims
Schedule customer appointments
Greet and assist Walk-in customers
Help Plan and Route technicians schedules
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Ordering Glass and Parts
Collecting Payments
Communicate with Technicians and other Office Personal

Qualifications:

Previous experience in customer service, sales, or other related fields
General Computer Skills
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Professional dress attire

Company Description

Rated the #1 Glass shop in the Treasure Valley, and the State of Idaho.
Locally owned and operated, we strive to give all our customers unmatched service.
Just look at our perfect rating on Google!
If your looking for a job that will treat you like family, look no further!

Company Description

Rated the #1 Glass shop in the Treasure Valley, and the State of Idaho.\r\nLocally owned and operated, we strive to give all our customers unmatched service.\r\nJust look at our perfect rating on Google!\r\nIf your looking for a job that will treat you like family, look no further!