Job Details

About Us: CNSO is a leading healthcare provider where excellence in patient care meets innovation in operational efficiency. Our passionate team is dedicated to transforming healthcare delivery through compassionate service and cutting-edge practices. As we continue to grow and expand our impact across communities, we're excited to welcome an experienced Surgical Scheduler to join our dynamic patient care team.

At CNSO, we believe in fostering a collaborative environment where every team member plays a crucial role in our mission to deliver exceptional healthcare services. Full medical coverage and a strong pension plan are just part of how we invest in our team members' well-being because we believe in taking care of the people who take care of our patients. We offer opportunities for professional growth, a supportive work culture, and the satisfaction of knowing your work directly contributes to improving patient care.

Responsibilities will include:

• Ensure patients have proper medical clearance and pre-surgical testing as directed by the surgeon.
• Secure verification of benefits and pre-certification authorization or utilize company’s verification and authorization team to secure.
• Schedule patients’ surgeries as per the surgeon’s documented booking sheet.
• Schedule physicians, co-surgeons, or surgical assistants within practice management scheduling system.
• Keep patients informed of surgical scheduling status and timeframes.
• Provide pre-operative and post-operative information to patients.
• Must have open communication with colleagues and keep the team aware of issues and concerns that impact the pre-cert process.
• Minimize cancellations and maximize efficiency and throughput of patients’ surgical scheduling.

Skills and Experience:

• Positive and professional demeanor.
• Attention to detail.
• Minimum three years of experience as a surgery scheduler for a medical office or hospital.
• Basic understanding of the use of CPT and ICD-10 codes.
• Basic knowledge of medical terminology related to pain management, spine surgery, brain surgery, plastics, or hand surgery is preferred.
• Basic understanding of types of insurance such as Major Medical, Personal Injury, Workers Compensation.
• Ability to organize, prioritize, and manage multiple tasks, to meet deadlines.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel)
• Knowledge of eClinical Works (not a requirement)

Education:

• High School Diploma or equivalent; college degree a plus