Job Details

We are seeking well rounded, compassionate individuals to join our team as Clerical Administrative Assistants. The successful candidates will possess the ability to efficiently and professionally perform day to day tasks, while maintaining a friendly and caring attitude to exceed the expectations of our client families. Day to day tasks will include but are not limited to:

Responsibilities:

1. Proficient use of a computer
2. Taking inbound calls
3. Scheduling appointments and events
4. Greeting and assisting onsite guests
5. Filing folders and necessary documents
6. Filing death certificates
7. Ordering necessary merchandise such as caskets, urns, vaults, graves, flowers, etc.
8. Coordinating with outside entities such as cemeteries, crematories, insurance companies, etc.
9. Assisting client families as a liaison between them and the funeral director
10. Creating custom items such as video tributes, funeral programs and memorial blankets with the assistance of user-friendly software (On job training will be provided)
11. Use of SmartDirector computer software. (Designed for the funeral industry. On job training will be provided)
12. Perform all other office tasks

Qualifications:

1. Previous experience in office administration or other related fields (Previous experience in a funeral home is a plus)
2. Ability to prioritize and multitask
3. Excellent written and verbal communication skills
4. Strong attention to detail
5. Strong organizational skills
6. Punctuality
7. Ability to work well with clients as well as fellow employees
8. A motivated self starter