Operations Controller
Standard
OSAAVA Services

Colorado Springs, CO


Category

Finance and Insurance

Job Type

Full_Time

Salary

130000USD - 170000USD per year

Posted Date

July 03, 2025


Job Description

Job Description

Job Description

Operations Controller – IRES Contract

Location: Colorado Springs, CO

Salary Range: $130,000 – $170,000 DOE

Employment Type: Full-Time, On-Site

Security Clearance: Active DoD Secret (TS/SCI preferred)

Application Deadline: MIDDAY July 5, 2025

Overview

 

We are seeking an experienced Operations Controller to support the Integrated Research & Development for Enterprise Services (IRES) contract in Colorado Springs, CO. The Operations Controller will play a vital role in ensuring situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The ideal candidate will bring a proactive approach to monitoring, coordinating, and reporting on operational status across complex IT environments.

Key Responsibilities

  • Monitor enterprise operations for system health, availability, and performance using various monitoring tools.
  • Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
  • Maintain and distribute operational status updates and situational awareness reports to stakeholders and leadership.
  • Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions - ASIs).
  • Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
  • Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
  • Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.

Minimum Qualifications

  • Active DoD Secret security clearance (TS/SCI preferred at time of application).
  • Bachelor’s degree in a related field or equivalent combination of education and experience (4 additional years of relevant experience may substitute for a degree).
  • 2–5 years of experience in IT operations, systems monitoring, network control center (NCC) or enterprise operations center (EOC) roles.
  • Experience working in a mission-critical or DoD/IC environment.
  • Strong verbal and written communication skills; ability to interact with senior leadership.
  • Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.).

Preferred Qualifications

  • ITIL v4 Foundation certification or similar service management framework knowledge.
  • Experience with enterprise ticketing systems such as ServiceNow or Remedy.
  • Exposure to classified environments and secure facilities.

Why Join Us?

 

This is a high-visibility position at the forefront of supporting national security operations in a technically advanced environment. You will be a critical part of the team that ensures real-time continuity of operations for systems supporting USAF and Space Force missions.

Company Description:

Cyber Security company, specializing in specific cyber defense activities and IT services. We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and an equal opportunity employer. We accommodate applicants with disabilities and veterans in accordance with all applicable laws.

To Apply:

Submit resumes formatted according to the required template (request template from sheridan.mackie@osaavaservices.com). Resumes outside this format or submitted after the deadline will not be accepted.

 

For accommodations, email: recruiting@osaavaservices.com

 

Company Description
Cyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.

Company Description

Cyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.
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July 17, 2025 23:46

July 19, 2025 08:46

July 19, 2025 08:46