Job Details

Job Summary:

The Home Sweet Home Supervisor oversees the employees and staff for the cleaning associates and participants, as well as PSA’s.

Duties/Responsibilities:

· · Ensure all paperwork is completed for new clients based on payment-such as MPW, SCL, HCB, or private pay. Follow the checklist provided.

· Ensure invoices, supplies, and orders are completed in a timely manner.

· Random visits to home to ensure customer satisfaction

·· Participate in marketing events for HSH/ PSA services as needed.

· Manage and review all referrals with HSH/PSA and keep up with log. Document denial reason on the log. Set-up meet and greets and in-home evaluations per the checklist provided.

· Complete initial assessments for HSH and PSA. Responsible for getting all paperwork signed by the client or guardian.

· Follow-up phone calls to ensure client satisfaction monthly.

· Scheduling for HSH and PSA care/employees (calendar).

· Any other areas pertaining to PSA or HSH that arise.

Required Skills/Abilities:

· Must possess valid driver's license with proof of insurance

· Prior cleaning experience preferred.

· Prior supervisory experience preferred.

Education and Experience:

· High School diploma required.

Physical Requirements:

· Alternating periods of standing, walking, and bending.